Coaching and Mentoring

Coach your employees to achieve increased performance

8-9 hours Study Time, 4 Weeks Online Access, 0.9 CEU's

What you will learn

    • Coaching & Mentoring Course Lessons Access (1 Month)
    • Course eBook
    • Templates and exercises (Toolkit Section)
    • Quick Reference sheet
    • Online Certification Exam

Coach your employees to achieve increased performance.

Coaching is a process of relationship building and setting goals and how well you coach your employees is directly related to how well your employees perform their duties. The Coaching and Mentoring eCourse will teach you how to:

  • Define coaching and mentoring
  • Provide¬†effective feedback while maintaining trust
  • List the benefits of building and fostering trust with your employees
  • Apply the SMART technique of goal setting



    1. Define coaching, mentoring and the GROW model
    2. List the benefits of building and fostering trust with your employee
    3. Apply the steps in developing a finalised plan or wrapping it up and getting your employee motivated to accomplish those plans
    4. Identify the steps in giving effective feedback while maintaining trust
    5. Identify when the coaching is at an end and transitioning your employee to other growth opportunities
    6. Explain the difference between mentoring and coaching


    How long will it take to complete this eCourse ?

    • This eCourse will take 8-9 hours to complete. There are 20 multiple choice exam questions administered online that will take up to an additional 1 hour to complete

    Technical Requirements (Computer)

    • A computer with Microsoft Windows operating system (98, NT, 2000, XP, Vista, or Windows 7) or Mac OS X (10.5 Leopard or higher).
    • A computer with Microsoft Office 2000 or higher.
    • A high speed internet connection and a web browser (Firefox is highly recommended).
    • Adobe Reader (free software)


    Candidates are required to complete an online multiple choice exam with a pass mark of at least 80%

  • FAQ

    Q: How does eLearning work with The Leadership Centre?

    A: You will receive login details to access the course material online through The Leadership Centre eLearning portal. You can download the eBook and course templates to read in your own time.

    Q: What are the advantages of eLearning?

    A: You can study anywhere and in your own time without the limitation of a classroom environment. eLearning is increasing in popularity because it is such a convenient way to learn. It is a cost effective option and the eBook is self-explanatory to make sure you can apply the tools you are learning.

    Q: Will I receive an international certification?

    A: Yes. The Leadership Centre is accredited through IACET (International Association for Continuing Education and Training). Your Certification will be recognised globally.

TLC were very professional and went the extra mile. The Financial Management course for 60 Health CEO's was extremely well received by Executives and the Sponsors and was requested to be deployed into the next level of the hospitals.

-- Azita Oskoei | Technical Specialist, Broadreach Healthcare and Western Cape Department of Health
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