Assertiveness & Self- Confidence

1. Define assertiveness and self-confidence, and list the four styles of communication
2. Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
3. Define the importance of goal setting, and practice setting SMART goals for assertive behavior
4. Apply methodologies for understanding your worth and the use of positive self-talk

How long will it take to complete this eCourse ?

• The eCourse requirements will take 8-9 . There are 20 multiple choice exam questions administered online that will take up to an additional 30 mins to complete.

Technical Requirements (Computer)

• A computer with Microsoft Windows operating system (98, NT, 2000, XP, Vista, or Windows 7) or Mac OS X (10.5 Leopard or higher)
• A computer with Microsoft Office 2000 or higher
• A high speed internet connection and a web browser ( Firefox is highly recommended as there are incompatibility issues with Internet Explorer)
• Adobe Reader (free software)

You are required to complete an online multiple choice exam with a pass mark of at least 80%

Q: How does eLearning work with The Leadership Centre?

A: You will receive login details to access the course material online through The Leadership Centre eLearning portal . You can download the eBook and course templates to read in your own time.

Q: What are the advantages of eLearning?

A: You can study anywhere and in your own time without the limitation of a classroom environment. eLearning is increasing in popularity because it is such a convenient way to learn. It is a cost effective option and the eBook is self-explanatory to make sure you can apply the tools you are learning.

Q: Will I receive an international certification?

A: Yes. The Leadership Centre is accredited through IACET (International Association for Continuing Education and Training). Your Certification will be recognised globally.