Administrative Assistants are a key part of most office environments. Learn new tools that will make you efficient and a valuable administrator. Manage your time, communicate effectively and collaborate with team members.
Assertiveness & Self- Confidence
Become an assertive and self-confident individual and improve your interpersonal communication skills.
Budgeting And Financial Reports
Having a solid understanding of basic financial terms and methods is crucial for your career.
The Business Ethics course is designed to help you understand how implementing a Business Ethics program in an organisation can lead to increased profitability and change the lives of all those who interact with the company.
The Business Etiquette eCourse will provide you with an understanding of how etiquette can be of value to a company or organisation.
The Business Writing eCourse will equip you with the right skills and techniques for effective written communication in the workplace .
Call Centre Training
Improve your phone skills and confidence which will help you to gain more customers whilst retaining your current clientele.
Coaching and Mentoring
Coaching is a process of relationship building and setting goals and how well you coach your employees is directly related to how well your employees perform their duties.
Build solutions and find common ground.The Conflict Resolution eCourse will empower you with crucial conflict management skills.
Creative Problem Solving
Become a successful problem solver by identifying and implementing effective solutions to problems that arise.
Analyse and evaluate information so that you are able to obtain the greatest amount of knowledge from it.
The Customer Service eCourse will provide you with the skills that you can use to provide the best service to any customer you interact with, whether they are an internal or external customer .
Delivering Constructive Criticism
Gain valuable knowledge and skills that will assist you with Delivering Constructive Criticism.
Understand your feelings, as well as the feelings of others, and how these emotions can influence motivation and behaviour.
Identify ways of creating a powerful introduction and become that charismatic person that just has a way with others.
Provide your team of managers with the skills, guidance and empowerment that they need to produce excellent results.
Managing Workplace Anxiety
Learn about the tools needed to cope and deal with Workplace stress and anxiety.
Learn about the skills that are required to plan and implement a successful meeting.
Negotiation skills can be used in many situations and not just in the boardroom or to secure a major deal.
Networking And Public Relations
Learn about the importance of effective networking and increasing the scope of your network.
Organise your life, establish routines, set goals and create an efficient environment.
Equip yourself with the skills needed to approach any stressful situation.
Prioritise your time, set SMART goals, stay organised and on top of events.
Equip yourself with strategies for removing barriers and stereotypes and to encourage diversity in the workplace and even through your community.