The Emerging Leader

Supervisor Development Programme

3 days classroom training , Includes personal assessments, coaching sessions and 360 feedback

DEVELOP YOUR PERSONAL EFFECTIVENESS AS A SUPERVISOR

The Emerging Leader has the potential to be a future leader in any organisation. As this may be their first experience as a Leader, it is important to ensure they are operating from a strong foundation. The Emerging Leader is aimed at teaching key skills around communication, building teams, managing conflict, facilitating effective meetings or workshops and motivating team members.

TLC believes in a customer specific solution developed from a thorough understanding of the business, enabled by a modular learning program, pioneered by world-class companies, which teach the right tools at the right time.

Experience robust discussions and debates in an interactive classroom environment.

  • course includes

    •  3 days experiential classroom training
    •  Practical application
    •  Course manual
    •  Attendance Certificate

  • key outcomes

    •  Define your customer’s needs (internal and external customer)
    •  Identify your personality profile and the importance of adapting your leadership style to suit your followers
    •  Describe and apply techniques used to communicate skillfully
    •  Apply the principles of time management
    •  Develop vision, goals and values for your team
    •  Facilitate effective meetings to achieve desired outcomes
    •  Determine the elements of achieving a World-Class culture (focused improvements, 8 types of waste, 5S)
    •  Describe and apply the stages of the PDCA model (Plan, Do, Check, Act)
    •  Apply problem solving techniques
    •  Define motivation and identify ways to motivate your team and achieve your teams vision/objective/mission
    •  Discuss and apply the principles of delegation

  • modules

    FUTURE

    • List the characteristics of a World-Class Organisation
    • Discuss your Mission & Vision (Who we are? and Where are we going?)
    • Identify your external and internal customer needs
    • Describe the 3 P’s model (Purpose, Process, People)
    • Apply the system factors to drive change
    • Develop your vision, goals and values for your team
    • Develop goal alignment strategy (GRPR model)
    • Interpret your DiSC profile

    LEADERSHIP

    • Highlight the role of Emotional Intelligence (EQ) in leadership
    • Describe and apply techniques used to communicate skillfully
    • Apply the principles of time management (Diary Session)
    • Identify the stages of teams (forming, storming, norming, performing)
    • Facilitate effective meetings to achieve desired outcom

    ACTION

    • Identify the elements of achieving a World-Class culture (focused improvements, 8 types of waste, 5S)
    • Describe and apply the stages of the PDCA model (Plan, Do, Check, Act)
    • Apply the A3 problem solving technique
    • Apply root cause analysis techniques (5Whys, Brainstorming and Fishbone)
    • Identify the importance of applying Visual Management (VM) and devise an action plan to improve your current VM and metrics in place

    MOTIVATION

    • Define and apply motivation theories to motivate teams (Maslow’s hierarchy of needs)
    • Create a reward and recognition system using balance of consequences
    • Practice giving effective feedback (performance appraisals)

    EDGE

    • Use decision making techniques to make effective team decisions
    • Interpret your own conflict style
    • Illustrate how to manage conflict using the TKI conflict tool
    • Discuss and apply the principles of delegation

  • certification levels

    There are 3 options for certification:

    Basic Certification (Level 2):

    Complete all eLearning lessons and quizzes and passed each phase of the exam with a minimum of 80%

    Advanced Certification (Level 4):

    Complete all eLearning content, pass all assignments, pass each phase of the online exam with 80% and complete one workplace improvement project

I really enjoyed The Leadership Centre's Lean Six Sigma Black Belt course. It has formed a building block and a corner stone for my career. I found the journey challenging and exciting at the same time. TLC Team I salute you guys, this was the best experience I have ever had.

-- Justice Makhetha | Production Foreman, Private
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